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Dsw.com Website Review & Ratings + DSW Shoes Coupons

DSW Shoes: Products & Services

Designer Shoe Warehouse or DSW.com is an online shoe store, belonging to DSW, Inc. The store has thousands of shoes for men and women from all over the world. But shoes are not the only products sold. The categories on the website are Women, Men, Kids, Boot Shop, Athletic, Handbags, Luxury, Brands and Clearance.

DSW Shoes: Company Background

There is no information available regarding the founder of the Designer Shoe Warehouse, nor the year when it was launched. Even though DSW.com sends the visitor to the DSWInc.com, where details about the company should be available, this kind of information is still not known. The postal address for the company is at DSW Customer Service, 810 DSW Drive, Columbus 43219, Ohio, United States of America.

DSW Shoes: Customer Feedback & Reviews

Most of the customer reviews for this website are positive. As seen on SiteJabber, almost all the customers gave a 5/5 review points to the store, but one client complained about a refund which has failed to arrive. On ResellerRatings the store has either very good reviews or very bad. One client complained about the terrible customer service and stated he will not shop at the store ever again.

DSW Shoes: Business Credibility & Trustworthiness

Designer Shoe Warehouse store does not have a Better Business Bureau profile. Also, the online store does not seem to have been covered in any major media outlets. No Press page is available, unlike most of the other online stores. However, dsw.com supports the American Red Cross hurricane relief effort by gathering donations from their customers.

DSW Shoes: Website Popularity & Google Ranking

According to Alexa, the website has been online since 1995, included in the Footwear category. Its global traffic rank is 4,529 and within the United States of America is 909. Dsw.com has a reputation of 4,111, mostly based on the 86% of its American audience. On Google Page Rank, the website is currently ranked 5/10.

DSW Shoes: Social Media Presence

According to its Facebook page, Designer Shoe Warehouse has 1,426,766 likes and 91,268 people  talking about it. The status is updated several times per day, a little less in the weekend. A Pinterest profile is available. Here, dsw.com has 7 boards, 173 pins and 250 likes. When it comes to Twitter, the online store has 37,485 tweets updated daily and 39,069 followers.

DSW Shoes: Website Security & Safety

Even though 94 pages of the website have been tested by Google’s Safe Browsing Diagnostic Page on 2012-11-26, no malicious software has been found on the site. Also, the website is not currently listed as suspicious and is not working as an intermediary for infection to other websites. An SSL encryption is available on the website as well.

DSW Shoes: Pricing & Packages

The prices for the products sold on dsw.com are normal, like those of the similar products sold by other websites. There is a Clearance page where all the discounted items are listed. The discounts can be up to 70% from the initial price. A Cyber Weekend offer is available for the DSW Rewards Member at this time, where up to $50 can be returned to the member’s account.

DSW Shoes: Shipping Rates & Policies

The shipping policy states that the store can ship to over 200 countries with the help of MyUS. The shipping is free for the DSW Premier Rewards members, but for those who use Guest Checkout there will be a fee to pay. For the addresses within the United States, Alaska and Hawaii, 3 types of deliveries are available. Standard Delivery will take 4-7 business and will cost $7.95 per order. The 2nd Business Day Delivery costs $14.95 and it takes 2 business days, while the Next Business Day Delivery costs $24.95 per order and it takes only one business day to deliver.

DSW Shoes: Payment Methods Accepted

When it comes to the payment methods accepted, a DSW.com product can be bought with DSW Gift Cards, DSW eGift Cards, and also credit cards like American Express, Diners International, Discover, JCB, MasterCard and Visa. If the purchase is made via credit card, then both the billing address and the shipping address must be provided.

DSW Shoes: Returns, Refunds & Exchange Policy

If the client is not satisfied with the products bought, he can return it either back to dsw.com or to a DSW store. The products can be returned for every reason within 60 days since the receipt of the order, to receive a refund through the original payment method. All the luxury jewelry and watches must be returned within 30 days, with the security tag and certification document included. All the exchanges are free, but $8.50 will be deducted from the refund for a shipping fee.

DSW Shoes: Product images & screenshots
DSW Shoes Coupons
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DSW SHOES COUPONS
Get $10 Off $69+, $25 Off $139+, $$40 Off $199+ @ DSW Shoes
Get Take an additional 25% off clearance + save up to 60% off clearance styles @ DSW Shoes
Get DSW: Free Shipping on $35+ for DSW Rewards Members When You Use Promo Code. @ DSW Shoes
Save up to $40 off your purchase. $10 off $69, $25 off $139, or $40 off $199 for a limited time @ DSW Shoes
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